SHOP COLLECTION EXHIBITION
SHIPPING POLICY
PRE-ORDER
EACH INDIVIDUAL PIECE IS CAREFULLY HAND-CRAFTED. PLEASE ALLOW 4-6 WEEKS FROM PRE-ORDER DEADLINE CLOSURE FOR MANUFACTURING AND DELIVERY.
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GENERAL RELEASE SHIPPING POLICY
ALL DELIVERIES ARE SUBJECT TO THE DELIVERY COSTS THAT WILL BE QUOTED AT CHECKOUT. ALL COSTS ARE TO BE PAID BY THE CUSTOMER UNLESS STATED OTHERWISE. YOU WILL RECEIVE A CONFIRMATION EMAIL ONCE YOUR ORDER HAS BEEN SHIPPED WITH A TRACKING NUMBER.
DUTIES
OUR PRICES DO NOT INCLUDE DUTIES*.
AS DUTIES ARE NOT INCLUDED, YOUR PACKAGE WILL BE SHIPPED DDU (DELIVERED DUTY UNPAID) AND MAY INCUR DUTIES AND IMPORT TAXES UPON DELIVERY. THIS CHARGE IS DETERMINED BY YOUR LOCAL CUSTOMS AUTHORITY. PAYMENT OF THESE MAY BE NECESSARY TO RELEASE YOUR ORDER FROM CUSTOMS. PLEASE NOTE CUSTOMS POLICIES VARY WIDELY FROM COUNTRY TO COUNTRY. WE RECOMMEND YOU CONTACT YOUR LOCAL CUSTOMS OFFICE FOR FURTHER INFORMATION.
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PLEASE MAKE SURE TO TRACK YOUR PACKAGE AND BE AWARE IF CUSTOMS ARE TRYING TO CONTACT YOU.
WE CANNOT TAKE RESPONSIBILITY FOR ANY PACKAGE ONCE IT IS IN YOUR COUNTRY.
IF THERE ARE ANY OTHER PROBLEMS WITH CUSTOMS / THE COUNTRY OFFICIALS NEED DOCUMENTATION OR CLARIFICATION PLEASE CONTACT SUPPORT@FRANCESCALAKE.COM FOR MORE INFORMATION.
PLEASE NOTE A SIGNATURE IS REQUIRED TO RECEIVE YOUR ORDER SO PLEASE ENSURE SOMEONE IS HOME OR YOU MAY ARRANGE ANOTHER TIME TO ATTEMPT DELIVERY.
FOR QUESTIONS REGARDING OUR SHIPPING POLICY PLEASE CONTACT SUPPORT@FRANCESCALAKE.COM
PRE-ORDER
EACH INDIVIDUAL PIECE IS CAREFULLY HAND-CRAFTED. PLEASE ALLOW 4-6 WEEKS FROM PRE-ORDER DEADLINE CLOSURE FOR MANUFACTURING AND DELIVERY.
_______
GENERAL RELEASE SHIPPING POLICY
ALL DELIVERIES ARE SUBJECT TO THE DELIVERY COSTS THAT WILL BE QUOTED AT CHECKOUT. ALL COSTS ARE TO BE PAID BY THE CUSTOMER UNLESS STATED OTHERWISE. YOU WILL RECEIVE A CONFIRMATION EMAIL ONCE YOUR ORDER HAS BEEN SHIPPED WITH A TRACKING NUMBER.
DUTIES
OUR PRICES DO NOT INCLUDE DUTIES*.
AS DUTIES ARE NOT INCLUDED, YOUR PACKAGE WILL BE SHIPPED DDU (DELIVERED DUTY UNPAID) AND MAY INCUR DUTIES AND IMPORT TAXES UPON DELIVERY. THIS CHARGE IS DETERMINED BY YOUR LOCAL CUSTOMS AUTHORITY. PAYMENT OF THESE MAY BE NECESSARY TO RELEASE YOUR ORDER FROM CUSTOMS. PLEASE NOTE CUSTOMS POLICIES VARY WIDELY FROM COUNTRY TO COUNTRY. WE RECOMMEND YOU CONTACT YOUR LOCAL CUSTOMS OFFICE FOR FURTHER INFORMATION.
_______
PLEASE MAKE SURE TO TRACK YOUR PACKAGE AND BE AWARE IF CUSTOMS ARE TRYING TO CONTACT YOU.
WE CANNOT TAKE RESPONSIBILITY FOR ANY PACKAGE ONCE IT IS IN YOUR COUNTRY.
IF THERE ARE ANY OTHER PROBLEMS WITH CUSTOMS / THE COUNTRY OFFICIALS NEED DOCUMENTATION OR CLARIFICATION PLEASE CONTACT SUPPORT@FRANCESCALAKE.COM FOR MORE INFORMATION.
PLEASE NOTE A SIGNATURE IS REQUIRED TO RECEIVE YOUR ORDER SO PLEASE ENSURE SOMEONE IS HOME OR YOU MAY ARRANGE ANOTHER TIME TO ATTEMPT DELIVERY.
FOR QUESTIONS REGARDING OUR SHIPPING POLICY PLEASE CONTACT SUPPORT@FRANCESCALAKE.COM